1. By purchasing at Nicefloor you as a customer have the right to cancel the contract within 24 hours after the date your order has been processed.
2. This right does NOT apply to products specifically made to your specifications and this includes floor coverings, which have been cut from a roll to your specific order size. This also includes divan beds, bed frames and mattresses that are not held in stock by Nicefloor and are ordered or manufactured for you; these items cannot be cancelled once the order has been accepted by Nicefloor.
3. If the goods are excluded from your right to cancel (see previous paragraph) we will find out whether or not they have already been cut to your specifications and if not we will accept a cancellation of your order and refund your money. If, however, the product has been prepared for you we will only accept cancellation if we may deduct a proportion of the purchase price from the refund we issue to you to cover the losses we will incur in selling your purchase as a reduced price remnant in one of our stores.